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	<title>Social Media Archives | CEL Marketing | PR | Design</title>
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	<title>Social Media Archives | CEL Marketing | PR | Design</title>
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		<title>Trend or Trust? Social Media Trends and Reputation Management</title>
		<link>https://www.celpr.com/trend-or-trust-on-social-media/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=trend-or-trust-on-social-media</link>
		
		<dc:creator><![CDATA[Andrew Hagen]]></dc:creator>
		<pubDate>Wed, 03 Sep 2025 15:05:52 +0000</pubDate>
				<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=18421</guid>

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			<p>Trends come and go fast. A meme burns bright for a day or two, a viral video dominates feeds for a week, and then—just as quickly—it’s gone. Meanwhile, your organization’s reputation? That’s built slowly, over years of consistent, strategic communication.</p>
<p>That’s the tension communicators wrestle with: <em>do you jump on the latest trend to show you’re in the mix</em>, or <em>do you stay quiet to avoid looking forced</em>? The truth is, the best time to hop on a trend is when it clearly supports your brand’s mission, values, and voice. Otherwise, you risk confusing your audience—or worse, undermining trust.</p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">Why Joining Social Media Trends Can Work</span></h2>

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			<p>There’s no denying that a clever tie-in can be powerful. A well-timed post can amplify your reach, introduce you to new audiences, and show that your organization has a sense of personality.</p>
<blockquote><p>
“When a trend naturally fits, it’s a chance to show personality and connect with people in real time,” says <a href="https://www.celpr.com/ashley-winter">Ashley Winter</a>, Content Marketing Coordinator. “You don’t always get those moments, so when you do, it can be powerful.”
</p></blockquote>
<p>&nbsp;</p>
<p>When Taylor Swift and Travis Kelce announced their engagement (on August 26 — and the fact that 26 is 13 + 13, with 13 being Swift’s famous lucky number, and 13 + 13 a wink at two people coming together, isn’t lost on us), organizations everywhere tried to join in. The clever ones found ways to make the announcement fit their mission and audience, such as the <a href="https://www.instagram.com/p/DN1XolxZnQh/" target="_blank" rel="noopener">American Bar Association</a> and <a href="https://www.facebook.com/share/p/15aQDyJpGF/" target="_blank" rel="noopener">Fairfax County Public Schools</a>.</p>

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			<p>It’s the kind of post no one expected from the ABA — which is exactly why it landed.</p>
<p>Fairfax County Public Schools also leaned into the Swift/Kelce moment — at first glance, a fun, wholesome post about staff love stories. But swipe through and you see the strategy: they tied it back to career marketing, showing prospective teachers the kind of community they’d be joining. That’s the sweet spot of trend-hopping: playful on the surface, purposeful underneath.</p>

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			<p>The upside is clear: hopping on a trend can show your audience that you’re paying attention to the world beyond your own bubble. It humanizes you. It makes people smile. Done well, it works.</p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">Why Social Media Trends Don’t Always Work for Brands</span></h2>

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			<p>But trend-hopping isn’t always a good idea. For every witty response, there are plenty that fall flat—or worse.</p>
<blockquote><p>
“The risk is chasing relevance instead of building trust,” cautions <a href="https://www.celpr.com/andrew-hagen">Andrew A. Hagen</a>, Integrated Communications Coordinator. “If a trend pulls you off your mission, it can do more harm than good.”
</p></blockquote>
<p>&nbsp;</p>
<p>First, there’s <strong>off-mission distraction</strong>. A post that grabs attention but has nothing to do with what you actually do just muddies your message. Suddenly, you’re known for a meme, not your work. Everyone loves to see viral numbers…but do those one-off posts actually help you?</p>
<p>Second, there’s <strong>public perception</strong>. This is especially true for public entities such as school districts, city governments, and nonprofits. Community members may see “cute” social posts as a misuse of staff time or taxpayer dollars. What feels fun to you can look frivolous to them.</p>
<p>Third, trends have a <strong>short shelf life</strong>. What lands on Monday is stale by Friday. But your posts live on through screenshots, searches, or archived pages. That quick laugh might not age well.</p>
<p>Fourth, there’s <strong>backlash potential</strong>. A forced connection is easy to spot, and audiences are quick to ridicule organizations that try too hard.</p>
<p>And finally, some trends aren’t harmless at all. Take the viral Coldplay concert moment where the crowd camera caught a couple, later revealed to be having an affair. Some organizations tried to spin it into “funny” content—but what played as a joke for some was devastating to the people involved. Jobs were lost. Families were shaken. What looks like a harmless trend might be painful or destructive to real people.</p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">Brand Voice and Social Media Trends</span></h2>

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			<p>One of the simplest tests for whether you should hop on a trend is this: Does it fit your brand voice and mission?</p>
<p>If your organization has a clearly defined tone—witty, warm, straightforward, educational—you’ll know instantly whether you can play. Wendy’s, for example, built a reputation for snarky, quick-witted replies on Twitter. When they jump on a trend, it feels natural because it’s consistent with years of voice-building.</p>
<p>Everyday California leans into meme-driven trends with a wink. Take <a href="&quot;https://www.instagram.com/reel/DNEcS3QzSEH/" target="_blank" rel="noopener">“passenger princess” culture—only here, it’s in a two-person kayak</a>. The joke works, but so does the mission: connecting everything back to ocean adventures and conservation.</p>
<p>The same principle applies at every scale. A city government with a reputation for dry wit can drop in a quick one-liner. A public library with a history of punny posts can riff on a book-related meme.</p>
<p>But if you haven’t defined your voice, trend posts can feel clunky. You’re left trying to mimic what other brands are doing instead of sounding like yourself. That’s when things go off the rails.</p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">The Long Game: Social Media Trends vs. Evergreen Strategy</span></h2>

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			<p>Here’s the thing: trends are sparks. Evergreen content is the firewood.</p>
<p>Yes, a trend can give you a moment of visibility. But evergreen content—those stories, updates, and resources that connect directly to your mission—are what builds real, lasting engagement.</p>
<p>Think of it this way: trends might bring someone to your door, but evergreen content is what convinces them to stay. You can’t build your communications strategy on sparks alone.</p>

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			<h3 style="font-size: 22px; letter-spacing: 3px; text-align: left;"><span style="color: #0a253c;">Longevity Test: Will This Social Media Trend Age Well?</span></h3>

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			<p>Another lens: how will this look a year from now?</p>
<p>Your posts don’t vanish when the trend does. They live on in your feed, in search engines, and in screenshots. If someone sees that post six months later, will it still look aligned with who you are? Or will it feel like a relic from a brand that was trying too hard?</p>
<p>A random collection of off-brand trend posts creates a fractured archive of your communications. That weakens your credibility and makes it harder for audiences to understand what you really stand for.</p>

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			<h3 style="font-size: 22px; letter-spacing: 3px; text-align: left;"><span style="color: #0a253c;">Values Check: Do Social Media Trends Align with Your Mission?</span></h3>

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			<p>Some trends are lighthearted, others touch on sensitive issues. Before you post, ask: Does this connect to who we are and what we stand for?</p>
<p>Ben &amp; Jerry’s shows how to do it right. They join cultural conversations, but only when they align with their long-standing commitments—like climate, equity, or social justice. Whether you agree with their stances or not, their participation feels consistent, not opportunistic.</p>
<p>The Oklahoma Department of Wildlife Conservation shows the lighter side of the same rule. Their social media voice became a hit not by chasing memes, but by sounding more human and approachable. When they join trending conversations — whether it’s a viral animal story or a seasonal outdoors moment — it works because it feels natural, not forced.</p>
<p>Sarah Southerland, the voice behind ODWC’s viral posts, was quoted in <a href="https://www.oklahoman.com/story/news/state/2024/06/28/oklahoma-department-of-wildlife-twitter-handler-moving-on/74248536007/" target="_blank" rel="noopener">The Oklahoman</a> as saying, <em>&#8220;(The goal) was just to talk more like the people around us and less like this unfriendly, unapproachable government account.”</em></p>
<p>Both show that trend-hopping only works when it feels consistent with your mission — whether it’s ice cream and social justice, or wildlife and conservation.</p>
<p><span style="font-weight: 400;">The rule is simple: trend-hopping works when it reinforces your values. If it doesn’t, sit it out.</span></p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">How to Build a Brand Ready for Social Media Trends</span></h2>

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			<p>Maybe you’re reading this and thinking: trend posts just aren’t us. That’s fine. Not every organization needs to jump into cultural moments right away.</p>
<p>But if you want to build toward it, start with the basics:</p>
<ul>
<li><strong>Define your brand voice.</strong> Are you warm? Witty? Straightforward? Educational? Until that’s clear, trend posts will feel forced.</li>
</ul>
<ul>
<li><strong>Practice on low-stakes content.</strong> Try a playful caption on a photo, or a light reference in a newsletter. Test where your comfort zone is.</li>
</ul>
<ul>
<li><strong>Document your boundaries.</strong> What’s fair game, and what’s off-limits? Write it down so your team knows the guardrails.</li>
</ul>
<ul>
<li><strong>Evolve gradually.</strong> Over time, a consistent voice makes it easier to spot the few trends that do fit naturally.</li>
</ul>
<p>The goal isn’t to become “a trendy brand.” It’s to be so clear about your identity that when a trend does align, it feels natural.</p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">How Different Generations See Social Media Trends</span></h2>

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			<p>Not every trend hits the same way for every audience. Generational differences can shape whether your message lands or misses.</p>
<ul>
<li><strong>Gen Alpha &amp; Gen Z:</strong> These are digital natives. They live where trends start—on TikTok, YouTube, and whatever’s next. For them, trend-based content feels natural and fun.</li>
</ul>
<p style="padding-left: 40px;">Think about <em>Tiny Mic Interviews</em>, a format that Gen Z instantly recognizes and shares. To them, it feels natural and authentic. But older audiences may not get the reference, leaving them wondering why a city government or nonprofit is suddenly holding a comically small microphone.</p>
<ul>
<li><strong>Millennials:</strong> They’re fluent in memes but also skeptical of brands that overdo it. They’ll reward cleverness but roll their eyes at try-hard efforts.</li>
</ul>
<ul>
<li><strong>Gen X:</strong> Often pragmatic and less trend-driven. They want substance over flash. Trend content that feels too gimmicky may turn them off.</li>
</ul>
<ul>
<li><strong>Boomers:</strong> Many are online, but they value clarity and trust. Trendy posts can confuse or feel frivolous unless tied directly to the mission or values.</li>
</ul>
<p>The takeaway: <strong style="font-size: 1rem;">know who you’re speaking to</strong><span style="font-size: 1rem;">. A trend that resonates with students or young parents may not land the same way with your board, donors, or community elders. The best communicators don’t just chase what’s trending—they filter it through the audience they most need to reach.</span></p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">Checklist: How to Decide on Social Media Trends</span></h2>

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			<p>Here’s a checklist to run through before you jump in:</p>
<p><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> or <img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f6ab.png" alt="🚫" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Mission Match</strong>: Does this align with our mission, values, or services? Or are we forcing it?</p>
<p><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> or <img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f6ab.png" alt="🚫" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Audience Relevance</strong>: Will our community find it engaging—or just confusing?</p>
<p><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> or <img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f6ab.png" alt="🚫" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Value Add</strong>: Do we have something original or helpful to contribute?</p>
<p><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> or <img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f6ab.png" alt="🚫" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Resource Check</strong>: Can we act quickly without pulling staff from priorities? Is it worth the time and dollars?</p>
<p><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> or <img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f6ab.png" alt="🚫" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Shelf Life</strong>: Will this hold up tomorrow, next month, or next year?</p>
<p><img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2705.png" alt="✅" class="wp-smiley" style="height: 1em; max-height: 1em;" /> or <img src="https://s.w.org/images/core/emoji/17.0.2/72x72/1f6ab.png" alt="🚫" class="wp-smiley" style="height: 1em; max-height: 1em;" /> <strong>Potential Harm</strong>: Who could this unintentionally hurt—individuals, groups, or our own reputation?</p>
<p>If you can confidently check yes to most of these, trend away. If not, sit it out.</p>
<p>And sometimes, it’s the tiniest details that make a trend really land, the kind of Easter eggs only big fans catch. Those are the moments that spark people to go back, re-read, and realize you were in on the joke the whole time.</p>
<p>Hopping on a trend can be smart, fun, and effective—but only if it’s authentic. The danger is in chasing relevance for relevance’s sake.</p>
<p>Consistency builds credibility. Trends should be the exception, not the strategy. When in doubt, lean on your mission, your values, and your voice. That’s what will keep your communications steady long after the latest meme has passed.</p>

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		<title>Instagram Updates: What School Leaders Need to Know</title>
		<link>https://www.celpr.com/instagram-updates-what-school-leaders-need-to-know/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=instagram-updates-what-school-leaders-need-to-know</link>
		
		<dc:creator><![CDATA[Andrew Hagen]]></dc:creator>
		<pubDate>Mon, 11 Aug 2025 22:06:06 +0000</pubDate>
				<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=18398</guid>

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			<p>In the past few months, Instagram has introduced two updates that could affect school leaders, staff, and students. Here’s what to watch for and how to utilize a new safety partnership.</p>

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			<p>At the end of July 2025, Instagram launched a new Map feature that allows users to share their last active location with selected friends. Location sharing is disabled by default; however, once it is enabled, it updates automatically whenever the app is open, whether at home, on vacation, or during off-hours.</p>
<p>This feature raises significant privacy and safety concerns for school administrators, communications staff, and other public-facing leaders, especially if personal locations could be visible to others.</p>

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			<h3 style="font-size: 22px; letter-spacing: 3px; text-align: left;"><span style="color: #0a253c;">Our Recommendations</span></h3>

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			<ul>
<li><strong>Double-check</strong> your Instagram privacy settings, and check them regularly.</li>
<li><strong>Keep location sharing off</strong> unless there’s a clear, intentional need.</li>
<li><strong>Remind staff</strong>, especially those managing school social media accounts, to review their settings as well.</li>
</ul>

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<style>.vc_btn3-style-gradient-custom.vc_btn-gradient-btn-6a336438963f2:hover{color: #ffffff;background-color: #e65300;border: none;background-position: 100% 0;}</style><style>.vc_btn3-style-gradient-custom.vc_btn-gradient-btn-6a336438963f2{color: #ffffff;border: none;background-color: #e65300;background-image: -webkit-linear-gradient(left, #e65300 0%, #e65300 50%,#e65300 100%);background-image: linear-gradient(to right, #e65300 0%, #e65300 50%,#e65300 100%);-webkit-transition: all .2s ease-in-out;transition: all .2s ease-in-out;background-size: 200% 100%;}</style><div class="vc_btn3-container vc_btn3-left vc_do_btn" ><a data-vc-gradient-1="#e65300" data-vc-gradient-2="#e65300" class="vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-square vc_btn3-style-gradient-custom vc_btn3-icon-right vc_btn-gradient-btn-6a336438963f2" href="https://about.fb.com/news/2025/08/new-instagram-features-help-you-connect/#:~:text=Connect%20with%20Friends%20Using%20the%20Instagram%20Map" title="Learn more about the Instagram Map" target="_blank">Learn more about the Instagram Map <i class="vc_btn3-icon fas fa-angle-double-right"></i></a></div>
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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">School Partnership Program</span></h2>

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			<p>Instagram is inviting U.S. middle and high schools to join its School Partnership Program.</p>
<p>The National School Public Relations Association (NSPRA), in partnership with Consortium for School Networking (CoSN), released a report highlighting the significant challenges K-12 institutions face on social media, particularly due to the lack of dedicated verification and streamlined reporting processes. These gaps make it harder for districts to respond quickly to harmful or misleading content.</p>

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<style>.vc_btn3-style-gradient-custom.vc_btn-gradient-btn-6a33643896510:hover{color: #ffffff;background-color: #e65300;border: none;background-position: 100% 0;}</style><style>.vc_btn3-style-gradient-custom.vc_btn-gradient-btn-6a33643896510{color: #ffffff;border: none;background-color: #e65300;background-image: -webkit-linear-gradient(left, #e65300 0%, #e65300 50%,#e65300 100%);background-image: linear-gradient(to right, #e65300 0%, #e65300 50%,#e65300 100%);-webkit-transition: all .2s ease-in-out;transition: all .2s ease-in-out;background-size: 200% 100%;}</style><div class="vc_btn3-container vc_btn3-left vc_do_btn" ><a data-vc-gradient-1="#e65300" data-vc-gradient-2="#e65300" class="vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-square vc_btn3-style-gradient-custom vc_btn3-icon-right vc_btn-gradient-btn-6a33643896510" href="https://www.nspra.org/Schools-and-Social-Media" title="Read the report from NSPRA and CoSN" target="_blank">Read the report from NSPRA and CoSN <i class="vc_btn3-icon fas fa-angle-double-right"></i></a></div><style>.vc_btn3-style-gradient-custom.vc_btn-gradient-btn-6a3364389658b:hover{color: #ffffff;background-color: #e65300;border: none;background-position: 100% 0;}</style><style>.vc_btn3-style-gradient-custom.vc_btn-gradient-btn-6a3364389658b{color: #ffffff;border: none;background-color: #e65300;background-image: -webkit-linear-gradient(left, #e65300 0%, #e65300 50%,#e65300 100%);background-image: linear-gradient(to right, #e65300 0%, #e65300 50%,#e65300 100%);-webkit-transition: all .2s ease-in-out;transition: all .2s ease-in-out;background-size: 200% 100%;}</style><div class="vc_btn3-container vc_btn3-left vc_do_btn" ><a data-vc-gradient-1="#e65300" data-vc-gradient-2="#e65300" class="vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-square vc_btn3-style-gradient-custom vc_btn3-icon-right vc_btn-gradient-btn-6a3364389658b" href="https://about.instagram.com/community/educators" title="Get on the Instagram School Partnership Program Waiting List" target="_blank">Get on the Instagram School Partnership Program Waiting List <i class="vc_btn3-icon fas fa-angle-double-right"></i></a></div>
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			<p>The Instagram program addresses part of that gap by offering:</p>
<ul>
<li><strong>Prioritized reporting:</strong> harmful content and accounts flagged by your school are reviewed faster.</li>
<li><strong>Educational resources:</strong> ready-to-use materials for parents, students, and staff.</li>
<li><strong>Profile banner:</strong> a visible sign that your school is an official Instagram partner.</li>
</ul>
<p>Schools sign up via a waitlist, and once verified, gain direct access to faster safety response and additional resources.</p>

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<style>.vc_btn3-style-gradient-custom.vc_btn-gradient-btn-6a3364389667d:hover{color: #ffffff;background-color: #e65300;border: none;background-position: 100% 0;}</style><style>.vc_btn3-style-gradient-custom.vc_btn-gradient-btn-6a3364389667d{color: #ffffff;border: none;background-color: #e65300;background-image: -webkit-linear-gradient(left, #e65300 0%, #e65300 50%,#e65300 100%);background-image: linear-gradient(to right, #e65300 0%, #e65300 50%,#e65300 100%);-webkit-transition: all .2s ease-in-out;transition: all .2s ease-in-out;background-size: 200% 100%;}</style><div class="vc_btn3-container vc_btn3-left vc_do_btn" ><a data-vc-gradient-1="#e65300" data-vc-gradient-2="#e65300" class="vc_general vc_btn3 vc_btn3-size-lg vc_btn3-shape-square vc_btn3-style-gradient-custom vc_btn3-icon-right vc_btn-gradient-btn-6a3364389667d" href="https://about.instagram.com/community/educators" title="Learn more about becoming an Instagram School Partner" target="_blank">Learn more about becoming an Instagram School Partner <i class="vc_btn3-icon fas fa-angle-double-right"></i></a></div>
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			<p>As social media features evolve rapidly, district leaders must stay ahead of both the opportunities and the risks. We encourage you to:</p>
<p style="padding-left: 40px;">1. <strong>Review</strong> your personal and district account settings with your communications team.</p>
<p style="padding-left: 40px;">2. <strong>Train staff</strong>, especially those managing official accounts, on these updates and their implications.</p>
<p style="padding-left: 40px;">3. <strong>Explore partnership</strong> opportunities like Instagram’s School Partnership Program.</p>
<p style="padding-left: 40px;">4. <strong>Partner with experts</strong> — CEL works alongside school districts to navigate these changes, strengthen digital safety practices, and develop strategies that protect your students, staff, and community.</p>
<p>Staying ahead of the curve involves more than just avoiding risks; it’s about building a safer and more informed online presence for your district. If you would like assistance with reviewing your social media strategy or implementing these tools, please connect with CEL to see how we can collaborate effectively.</p>

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		<title>To Bluesky and Beyond</title>
		<link>https://www.celpr.com/to-bluesky-and-beyond/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=to-bluesky-and-beyond</link>
		
		<dc:creator><![CDATA[Andrew Hagen]]></dc:creator>
		<pubDate>Thu, 16 Jan 2025 14:40:03 +0000</pubDate>
				<category><![CDATA[Social Media]]></category>
		<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=17587</guid>

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										<content:encoded><![CDATA[<div class="wpb-content-wrapper"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper">
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			<p>Whenever you think you’ve mastered the social media game, another platform pops up.</p>
<p>2003? LinkedIn. 2004? Facebook. 2006? Twitter (now X). 2010? Instagram. 2011? Reddit. 2016? TikTok.</p>
<p>And now, Bluesky, Threads, and more&#8230;</p>
<p>It might feel like you’re playing a never-ending game of social Whac-A-Mole. But let’s step back. Do you need to be on every platform? And if so, how do you decide whether to be active or claim your handle for safekeeping? The answer depends on your goals, audience, and bandwidth.</p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">Understanding Bluesky and Your Audience</span></h2>

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			<p><a href="https://bsky.app/" target="_blank" rel="noopener">Bluesky</a> operates on an open protocol, giving users greater control over their data and content. This structure offers several distinct advantages:</p>
<ul>
<li><strong>More Autonomy Over What You See:</strong> Your content isn’t subject to unpredictable algorithm changes or corporate policies.</li>
</ul>
<ul>
<li><strong>Flexibility for the Future:</strong> Content and connections can move between platforms built on the same protocol, ensuring you aren’t locked into one system.</li>
</ul>
<ul>
<li><strong>A Focus on Community:</strong> Bluesky prioritizes meaningful, respectful interactions.</li>
</ul>
<p>While Bluesky’s features make it appealing, success depends on understanding where your audience is active. Platforms like Facebook or Instagram may deliver more immediate results if you aim to engage families and students. If your priorities include recruiting staff, showcasing professional achievements, or engaging in education advocacy, LinkedIn may be the most effective platform.</p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">Why Bluesky Might Be the Right Choice</span></h2>

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			<p>Bluesky arrives as schools reassess their use of platforms like X. Each platform offers unique opportunities, but Bluesky’s simplicity and focus on authentic engagement set it apart.</p>
<p>X (formerly Twitter) has historically been a hub for real-time updates, but its evolving tone and politicization present challenges for schools striving to remain neutral. Maintaining a presence on X may demand time and resources that could be better spent elsewhere.</p>
<p>While seamlessly integrated with Instagram, Threads may feel restrictive for schools seeking a standalone, purpose-built platform for text-based communication.</p>
<p>Bluesky, on the other hand, is streamlined and intentional. Its community-first approach allows schools to focus on engagement without distractions from algorithms.</p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">The Pros and Cons of Being Everywhere</span></h2>

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			<p>There’s a temptation to be everywhere at once—after all, what if your audience is on a platform you’re ignoring? But spreading yourself too thin can lead to staff burnout and a diluted message.</p>

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			<p><strong>Pros of Managing Multiple Platforms:</strong></p>
<ul>
<li style="list-style-type: none;">
<ul>
<li>Reach diverse audiences.</li>
</ul>
</li>
</ul>
<ul>
<li style="list-style-type: none;">
<ul>
<li>Build visibility across demographics.</li>
</ul>
</li>
</ul>
<ul>
<li style="list-style-type: none;">
<ul>
<li>Adapt to shifting trends quickly.</li>
</ul>
</li>
</ul>

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			<p><strong>Cons of Managing Multiple Platforms:</strong></p>
<ul>
<li style="list-style-type: none;">
<ul>
<li>Increased workload for your team.</li>
</ul>
</li>
</ul>
<ul>
<li style="list-style-type: none;">
<ul>
<li>Risk of inconsistent messaging.</li>
</ul>
</li>
</ul>
<ul>
<li style="list-style-type: none;">
<ul>
<li>Greater effort is required to maintain meaningful engagement.</li>
</ul>
</li>
</ul>

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			<p>We think doing one or two platforms well is better than stretching yourself across five or six and risk losing focus.</p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">How to Start with Bluesky</span></h2>

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			<p>Bluesky’s simplicity is one of its greatest assets. Joining doesn’t have to be complicated. Here’s how you can get started:</p>
<p><strong>1. Claim Your Handle:</strong> Secure your branded name early to maintain consistent branding across platforms.</p>
<p><strong>2. Build a Thoughtful Profile:</strong> Use your logo, mission statement, and contact details to create a professional, approachable presence.</p>
<p><strong>3. Start Small and Observe:</strong> Watch how other organizations use Bluesky. Begin with posts highlighting achievements or sharing timely updates.</p>
<p><strong>4. Evaluate Engagement:</strong> Listen to audience interactions and refine your approach based on what works best.</p>
<blockquote><p>
<strong>Pro Tip:</strong> Consider a pinned post outlining your main communication channels or setting engagement guidelines (e.g., policies on respectful interactions or blocking users, approved by legal counsel).
</p></blockquote>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">Staying Neutral While Communicating Effectively</span></h2>

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			<p>Decisions about social media platforms should be framed as strategic, not political. If your school reduces activity on X or begins using Bluesky, explain your reasoning to your community.</p>
<p>For example, you might share: “We’re focusing our communication efforts on platforms where we can best connect with our students, families, and community members.” Transparency ensures your decisions are seen as thoughtful and purposeful rather than reactive.</p>
<p>If stepping back from platforms like X, maintain a minimal presence, such as a pinned post directing followers to where you’re actively engaging. This ensures your audience knows where to find you without feeling abandoned.</p>
<p>Bluesky’s emphasis on community and respectful discourse makes it an excellent space for you to maintain neutrality while fostering connections.</p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">Helping Activities and Athletics Centralize Communication</span></h2>

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			<p>School activities and athletic teams often thrive on platforms like X because of their ability to share real-time updates and connect with fans. However, with X’s popularity waning and its tone becoming increasingly divisive, now is the time to rethink how these groups communicate.</p>
<p>Encourage activities and athletics to shift primary updates to centralized platforms like your school website or athletics management tools. These platforms often include features that go beyond social media, such as:</p>
<ul>
<li><strong>Email Newsletter Sign-Ups:</strong> Build a direct line of communication with families and fans.</li>
</ul>
<ul>
<li><strong>Integrated Calendars:</strong> Provide schedules that sync with mobile devices, informing families about events.</li>
</ul>
<ul>
<li><strong>Real-Time Updates:</strong> Share scores and announcements without constant monitoring for appropriateness.</li>
</ul>
<p>Centralizing updates on feature-rich platforms reduces reliance on external tools while offering families a consistent and reliable experience.</p>
<p>Social platforms thrive on meaningful interaction, not just speed. If the primary reason for using social media is quick updates—“post and done, then move on”—it’s worth considering whether those efforts would be more impactful elsewhere. Centralizing communication simplifies workflows, ensures consistent messaging, and prioritizes clarity over constant churn.</p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">A Strategic Approach to Social Media</span></h2>

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			<p><span style="font-weight: 400;">Social media decisions aren’t about jumping on trends—they’re about understanding your audience, goals, and resources. Bluesky allows you to focus on meaningful engagement while maintaining your values and efficiency.</span></p>
<p><span style="font-weight: 400;">By thoughtfully assessing your communication strategies and prioritizing platforms that align with your needs, you can ensure your social media presence is purposeful and impactful.</span></p>

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		<title>Slang is Low-Key Everywhere: What You Need to Know</title>
		<link>https://www.celpr.com/slang-is-low-key-everywhere-what-you-need-to-know/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=slang-is-low-key-everywhere-what-you-need-to-know</link>
		
		<dc:creator><![CDATA[Ashley Winter]]></dc:creator>
		<pubDate>Fri, 25 Oct 2024 21:08:43 +0000</pubDate>
				<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=17257</guid>

					<description><![CDATA[]]></description>
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			<p><span style="font-weight: 400;">In 2024, slang isn’t just for TikTok teens—it is everywhere. Whether it was viral TikToks, corporate campaigns trying to be relatable, or sprinkled in casual conversations, 2024 has leaned hard into the shorthand of internet culture. </span><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;">AI has helped us, too, creating slang-filled social media captions and blog intros that look like they were born in the comment section of a viral video. Every parenting magazine had to update its lists, and even Merriam-Webster </span><a href="https://www.npr.org/2024/10/04/g-s1-26417/new-words-phrases-added-merriam-webster" target="_blank" rel="noopener"><span style="font-weight: 400;">reminded us to touch grass</span></a><span style="font-weight: 400;"> once in a while. </span><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;">But as fun as it is to be a little extra in communication work, something bigger is happening here. Slang didn’t just become a part of our vocabulary—it became shorthand for how we connect online, whether we are trying to bridge generational gaps, sound relatable, or show off that we’re ‘in the know.’ <strong>But spoiler alert: slang isn’t just trendy lingo—it’s got real roots, and those roots run deep.</strong></span></p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;"><em>The Fast Lane</em>: How Slang Took Over</span></h2>

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			<p><span style="font-weight: 400;">Let’s be real—social media culture and the need to communicate quickly turned slang into a kind of linguistic cheat code in 2024. Why say “that’s a good idea” when you can just hit them with “bet”? It’s fast, it’s punchy, and it gets the point across. Slang fits right into the fast-paced, always-on world we’re living in, where attention spans are short and conversations move quickly.</span></p>
<p><span style="font-weight: 400;">There’s no denying that slang can help us relate to each other more easily. It’s become a way of adding a little personality to all the organizational jargon and endless emails (perfectly encapsulated in so many memes). But as we jumped headfirst into new terminology, we might miss a crucial detail: many of the words we tossed around so casually have a much richer backstory than we realized.</span></p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">Where Slang Comes From</span></h2>

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			<p><span style="font-weight: 400;">Language is always evolving, so it’s difficult to say there’s a right and wrong way to adopt new words into your vocabulary. But words rarely pop up out of thin air. Many currently popular slang terms have been deeply embedded in </span><a href="https://www.dictionary.com/e/united-states-diversity-african-american-vernacular-english-aave/" target="_blank" rel="noopener"><span style="font-weight: 400;">African American Vernacular English (AAVE)</span></a><span style="font-weight: 400;"> and the LGBTQ+ community for decades—long before they became the internet’s favorite buzzwords.</span><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;">Phrases like “slay,” “yas queen,” “tea,” and “extra” didn’t just fall into our laps via social media. They were born out of Black and queer culture and carry meanings that go beyond their surface-level usage. When we start using these words without understanding their roots, we risk erasing the cultural significance they hold for the communities that created them.</span></p>
<p><span style="font-weight: 400;">It’s important to recognize that marginalized communities have historically contributed to the language we use today. However, these contributions are often overlooked or commercialized when adopted by the mainstream. This leads to a dilution of the original meaning and cultural significance of slang. By acknowledging this, we can ensure that we’re not just using slang for trend’s sake, but respecting the communities that created it.</span></p>
<p><span style="font-weight: 400;">For example, “shade” didn’t originally mean a mild insult—it comes from Black queer culture (</span><a href="https://www.merriam-webster.com/wordplay/shade#:~:text=Our%20first%20recorded%20use%20of,Latino%20and%20black%20drag%20queens." target="_blank" rel="noopener"><span style="font-weight: 400;">specifically drag culture</span></a><span style="font-weight: 400;">), where it was used in a very specific way. And “slay”? It’s not just a fun way to say “you did a great job”—it has its </span><a href="https://goldengatexpress.org/102593/latest/opinion/opinion-understand-the-origins-of-slay-before-using-it-in-your-vocabulary/" target="_blank" rel="noopener"><span style="font-weight: 400;">own cultural context</span></a><span style="font-weight: 400;">. Referring to someone or something as your “spirit animal” draws from Indigenous cultures, where the term has </span><a href="https://www.celpr.com/native-american-heritage-words-use-avoid/" target="_blank" rel="noopener"><span style="font-weight: 400;">deep spiritual significance</span></a><span style="font-weight: 400;">. </span></p>
<p><span style="font-weight: 400;">What starts as a term with a lot of cultural weight can quickly lose its punch once it’s adopted by the masses. The same thing happens when brands start adopting slang in their marketing. It can feel like an awkward attempt to sound relevant, but more often than not, it comes off as inauthentic. It’s one thing to use slang in a way that feels natural to you—it’s another to shoehorn it into every sentence for the sake of sounding trendy. Because language isn’t just the words we use but </span><a href="https://www.nytimes.com/2015/05/17/magazine/the-underground-art-of-the-insult.html?_r=2" target="_blank" rel="noopener"><span style="font-weight: 400;">a form of cultural expression</span></a><span style="font-weight: 400;">. </span></p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">Understanding &amp; Appreciating Language</span></h2>

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			<p><span style="font-weight: 400;">Language isn’t just about communication—it’s about identity. It’s about culture, history, and how people express their lived experiences. When we use slang without understanding where it comes from, we’re missing out on the depth behind the words we use. Slang can make things more fun and approachable, but it also deserves more thought than we might initially give it.</span></p>
<p><span style="font-weight: 400;">When we adopt slang without recognizing its origins, we risk perpetuating cultural appropriation. Using language without understanding or crediting its roots can </span><a href="https://www.vox.com/the-goods/2019/12/5/20995415/lauren-jackson-white-negroes-cultural-appropriation" target="_blank" rel="noopener"><span style="font-weight: 400;">unintentionally strip it of its significance</span></a><span style="font-weight: 400;">, turning rich cultural expressions into mere trends. Being mindful of this helps us use language in a way that celebrates, rather than erases, the history behind it.</span></p>

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			<h2 style="font-family: 'Raleway', sans-serif; text-transform: none; font-size: 33px; font-weight: 400; line-height: 1.2; text-align: left;"><span style="color: #0a253c;">Looking Ahead to 2025: Using Slang With Awareness<br />
</span></h2>

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			<p><span style="font-weight: 400;">So, what’s next? In 2025, it’s time to approach slang with more intention. It’s not about gatekeeping language—it’s an essential part of how we connect. And when language from marginalized communities enters the mainstream, that isn’t inherently a bad thing. But let’s pause to consider where it comes from and why it matters. </span></p>
<p><a href="https://newuniversity.org/2023/03/19/popular-culture-doesnt-adapt-black-culture-it-exploits-it/#:~:text=Modern%20slang%20is%20dominated%20by,AAVE%20has%20entered%20mainstream%20culture." target="_blank" rel="noopener"><span style="font-weight: 400;">It’s about respect!</span></a><span style="font-weight: 400;"> When we know the origins of our language, we can honor the cultures that created it, not just borrow their lingo. So next time you spill the tea or throw some shade, just remember—you’re speaking a piece of history.</span></p>
<p><span style="font-weight: 400;">In 2025, let’s commit to using language thoughtfully. It’s not just about staying relevant; it’s about honoring the communities that shaped how we speak today. When we take the time to understand the words we use, we’re doing more than communicating—we’re connecting on a deeper, more meaningful level.</span></p>

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		<title>How to Update or Correct 2 Types of Facebook Post Photos</title>
		<link>https://www.celpr.com/update-or-correct-2-types-of-facebook-post-photos/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=update-or-correct-2-types-of-facebook-post-photos</link>
		
		<dc:creator><![CDATA[Chelsea Janke]]></dc:creator>
		<pubDate>Tue, 01 Feb 2022 21:21:47 +0000</pubDate>
				<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=11539</guid>

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			<p><span style="font-weight: 400;">We understand the frustration you probably feel when you create a dynamic, engaging Facebook post — and then you want or need to change the photo attached to it. Ugh! </span></p>
<p><span style="font-weight: 400;">Until now, swapping or replacing Facebook post photos has seemed almost impossible, since you cannot override the actual photo you originally shared. </span><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;">But we think we’ve cracked a code that will allow you to correct Facebook photos that have been uploaded with posts or pulled in from attachment links — without having to delete the original post (and risk losing all of the organic engagement it earned).</span><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;"><br />
</span><i><span style="font-weight: 400;">Disclaimer: Facebook is known for making changes frequently, so this may be invalid in the next 30 seconds. But we hope it helps you in the meantime.</span></i></p>

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			<h2><span style="font-weight: 400;">Photos in Post</span></h2>
<p><span style="font-weight: 400;">Follow these steps to correct the photo in a post. Note, you’ll need your mobile device and desktop for this Facebook hack to work.</span></p>
<ol>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Go to the Facebook photo gallery, and find the photo that’s attached to the post.</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Click the 3 dots ellipsis and select <em>edit post</em>.</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Scroll down past the photo and click on “Add photos from your mobile device.”</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Open your mobile phone’s Facebook app (not the Business Suite app) and open notifications.</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">The top notification should be “You can continue adding photos to your post on [your organization’s name].&#8221; Click it.</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">It will open your photos and allow you to pick which photo you want. Click <em>Done</em>.</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Go back to your desktop screen, and the photo should appear immediately next to the original. Within a few moments, the X should appear  in the top right corner of each photo.</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Click the X on the old photo, and it will disappear.</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Save the post and then your new photo will be tied to that post. It may not show up right away but if you refresh and go back to the photos it will be corrected.</span></li>
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			<p>Images of what your phone screen looks like:</p>

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			<h2><span style="font-weight: 400;">Refresh Photos Pulling from Attachment Link</span></h2>
<p><span style="font-weight: 400;">Follow these steps to correct photos that are pulled from a link in the post. You will need to ask Facebook to go out and refresh the images based on the image pull. The image will need to be changed on your company or school district website for what is being pulled. If there is an SEO section for your blog posts and use Yoast SEO or another service, you will find it there.</span></p>
<ol>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Go to the post that you want to refresh the image.</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Click on the ellipses in the upper right corner.</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Select the very last item “Refresh share attachment.”</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">This will refresh it.</span></li>
</ol>

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		<title>Managing Social Media Guided by an Editorial Calendar</title>
		<link>https://www.celpr.com/managing-social-media-guided-by-an-editorial-calendar/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=managing-social-media-guided-by-an-editorial-calendar</link>
		
		<dc:creator><![CDATA[Chelsea Janke]]></dc:creator>
		<pubDate>Thu, 08 Apr 2021 08:30:02 +0000</pubDate>
				<category><![CDATA[Social Media]]></category>
		<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=697</guid>

					<description><![CDATA[The time people spend communicating and seeking information online and through social media is increasing. A 2021 Pew Research Center study revealed that 31% of American adults report they are online “almost constantly.” For Americans age 18-29, that number increases to 48%. Overall, 85% of American adults are online daily. To connect with consumer audiences, &#8230; <p class="link-more"><a href="https://www.celpr.com/managing-social-media-guided-by-an-editorial-calendar/" class="more-link">Continue reading<span class="screen-reader-text"> "Managing Social Media Guided by an Editorial Calendar"</span></a></p>]]></description>
										<content:encoded><![CDATA[<p><span style="font-weight: 400;">The time people spend communicating and seeking information online and through social media is increasing. </span><a href="https://www.pewresearch.org/fact-tank/2019/07/25/americans-going-online-almost-constantly/"><span style="font-weight: 400;">A 2021 Pew Research Center study</span></a><span style="font-weight: 400;"> revealed that 31% of American adults report they are online “almost constantly.” For Americans age 18-29, that number increases to 48%. Overall, 85% of American adults are online daily. To connect with consumer audiences, organizations have to effectively manage social media.</span></p>
<p><span style="font-weight: 400;">After all, if your organization isn’t engaging on those platforms — offering accurate messages— people will get (potentially inaccurate) information about you from someone else. </span></p>
<p><span style="font-weight: 400;">Keeping up with online communication can be daunting, given the time and effort it takes to create content, post it and respond to comments. So, how can you show thought leadership, sharing content on important research topics without monopolizing all of your time? An editorial calendar is your tool for efficiently managing social media to do just that.</span></p>
<h2>Plan ahead.</h2>
<p><span style="font-weight: 400;">You use a regular calendar to plan out your everyday tasks and activities from doctor appointments and work trips to important phone calls and family reunions. Why not plan out the content for your social media channels? A visual representation of your upcoming content will help you see what still needs to be created, what has already been posted, and how different content overlaps. As the saying goes, it is better to be proactive than reactive – this is especially true with social media content. </span></p>
<h2>Multiple sources of content.</h2>
<p><span style="font-weight: 400;">As you plan, you’ll quickly find that overlapping events, departments, and other content compete for attention, and various sub-brands or different parts of your organization compete for space. Organizing with an editorial calendar allows you to see the time frames and overlaps. This visual representation makes it easier to see the big picture, while keeping the content separate and easy to access. </span></p>
<h2>Prioritize.</h2>
<p><span style="font-weight: 400;">Whether you’re running a school, business, hospital, or a household, specific tasks get priority. Using an editorial calendar displays your content from multiple departments, events and campaigns in one location, allowing you to decide on priorities that best fit the day, week or month. You also can make sure your content is distributed in a way that gives the appropriate attention to each of your content priorities. This capability is useful across any industry: education, health services, business, and more. </span></p>
<h2>Customize and adjust.</h2>
<p><span style="font-weight: 400;">All the planning in the world doesn’t mean <a href="https://www.celpr.com/responding-to-facebook-comments/">unexpected challenges</a> won’t arise. However, when those issues happen, you can more efficiently adjust your content if you clearly see what lies ahead. If an adjustment is needed due to an unexpected challenge, having easy access to content will help save time and effort when getting the correct message out to your audiences. </span></p>
<p><span style="font-weight: 400;">Social media management doesn’t have to be daunting, when  you have the right tools. Using an editorial calendar will simplify your content planning and frees up time to focus on engaging in online conversations with your stakeholders. What are you waiting for? Get planning! </span></p>
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		<title>Responding &#038; Managing Facebook Comments</title>
		<link>https://www.celpr.com/responding-to-facebook-comments/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=responding-to-facebook-comments</link>
		
		<dc:creator><![CDATA[Chelsea Janke]]></dc:creator>
		<pubDate>Mon, 01 Feb 2021 14:00:30 +0000</pubDate>
				<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=651</guid>

					<description><![CDATA[Social media is supposed to be just that – social. If someone takes the time to comment on your post or page, respond to them using best customer service practices. Engage with your audience and you will build champions and advocates. Here are some tips for managing Facebook comments. This is easy to do when &#8230; <p class="link-more"><a href="https://www.celpr.com/responding-to-facebook-comments/" class="more-link">Continue reading<span class="screen-reader-text"> "Responding &#038; Managing Facebook Comments"</span></a></p>]]></description>
										<content:encoded><![CDATA[<p>Social media is supposed to be just that – social. If someone takes the time to comment on your post or page, respond to them using best customer service practices. Engage with your audience and you will build champions and advocates. Here are some tips for managing Facebook comments.</p>
<p>This is easy to do when the comments are positive. Thank them for their comment, give them a shout-out, ask a follow-up question, etc. By doing this you are starting (or continuing) a conversation and you will <a href="https://www.celpr.com/three-platforms-to-improve-your-online-community-visibility/">begin to build a relationship</a> and trust.</p>
<p>What about when the comment is negative or false?</p>
<h2>Best practices for social media conversations</h2>
<ol>
<li class="p1"><b>Be aware of your social media policy,</b> terms of service and what you can or cannot do under those guidelines.</li>
<li class="p1"><b style="font-size: 1rem;">Know who to go to if things heat up. </b>G<span style="font-size: 1rem;">eneral counsel, communications director, team manager, etc.</span></li>
<li class="p1"><b style="font-size: 1rem;">Take time to craft a good response; don’t rush.</b><span style="font-size: 1rem;"> This is especially true if the initial comment causes you to feel defensive, hurt or angry. When managing Facebook comments, it is never a good idea to engage with anyone on social media from an emotional perspective. Social media expert <a href="https://twitter.com/andreagribble?s=20">Andrea Gribble</a> suggests &#8220;Don&#8217;t get into a war of words on social media.&#8221; <img loading="lazy" decoding="async" class="alignleft wp-image-10385 size-full" src="https://www.celpr.com/wp-content/uploads/2018/05/Responding-and-managing-Facebook-comments-InteriorQuote_1300x800-.png" alt="Don't get into a war of words on social media" width="1300" height="800" srcset="https://www.celpr.com/wp-content/uploads/2018/05/Responding-and-managing-Facebook-comments-InteriorQuote_1300x800-.png 1300w, https://www.celpr.com/wp-content/uploads/2018/05/Responding-and-managing-Facebook-comments-InteriorQuote_1300x800--300x185.png 300w, https://www.celpr.com/wp-content/uploads/2018/05/Responding-and-managing-Facebook-comments-InteriorQuote_1300x800--1024x630.png 1024w, https://www.celpr.com/wp-content/uploads/2018/05/Responding-and-managing-Facebook-comments-InteriorQuote_1300x800--768x473.png 768w" sizes="auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px" /></span></li>
<li class="p1"><b style="font-size: 1rem;">If it will take time to develop or research a response, post a short comment</b><span style="font-size: 1rem;"> to acknowledge you saw their question and that you are working to find the information they need. </span></li>
<li class="p1"><strong>When you respond, use the tone of voice that reflects your organization. </strong> When you respond, you elevate the issue and the post. Many more people will see how you replied than saw the original post. Whether the tone is<span style="font-size: 1rem;"> professional, conversational, hip, etc. <a href="https://www.celpr.com/5-tips-to-maintain-and-sustain-your-brand/">be sure you reflect the voice of your brand</a>—which should be stated in your brand guide. </span></li>
<li><strong>Sometimes it&#8217;s better to take the conversation off-line.<br />
</strong>The nice thing about managing Facebook comments is that posts are tied to a name; they can&#8217;t be anonymous. If you see a post from an upset parent or community member, try picking up the phone and helping to solve a problem. If you can resolve the issue, you may gain a champion going forward.</li>
</ol>
<h2>Tips for responding to less-than-positive comments</h2>
<h3>Know when to monitor and when to respond</h3>
<p>A response is not always the smart choice when you encounter a negative comment. If the comment is any of the following, consider monitoring the situation:</p>
<ul>
<li>If the source is dedicated to bashing or degrading others, such as a vocal community activist with a clear agenda, you should avoid responding.</li>
<li>If the post is a rant, rage, joke or satirical in nature, do not comment or reply. These can be very tricky because you can’t judge the tone or intent with online comments.</li>
<li>If the negative comment is from a person or source that is credible and with strong viewership, such as a local elected official or your local paper, you should probably not engage. This is especially true if their trust level is higher than yours in the community.</li>
</ul>
<p>When a negative comment should have a response:</p>
<ul>
<li>If the comment is the result of a negative experience, you should definitely respond. Write a public response to a public complaint that invites the person to contact you directly to resolve the situation. Try to avoid a back-and-forth online conversation. If you know the person and can contact them directly, do so. Resolve the matter offline, then go back online and post a thank you to the person for taking the time to resolve it. This allows the public to see that you are responsive and care about peoples’ experiences.</li>
</ul>
<h3>Fix the facts</h3>
<p>If the comment has misinformation or blatant lies you will want to reply. Be sure your response is transparent. Explain the situation, cite sources and identify yourself (see &#8220;pro tip&#8221; below). When possible, provide a web link to authoritative information.</p>
<h3>Pro tip</h3>
<p>When engaging with an angry or negative comment online, it is always helpful to add your first name to your response (if allowed in your social media guideline). It is much easier for someone to be emotional and disrespectful towards an organization, as opposed to another person. This strategy has a tendency to deescalate things quickly. Here is an example:</p>
<p><img loading="lazy" decoding="async" class="alignnone wp-image-4508" src="https://www.celpr.com/wp-content/uploads/2018/05/FB-response-example.png" alt="Facebook Example" width="499" height="291" srcset="https://www.celpr.com/wp-content/uploads/2018/05/FB-response-example.png 484w, https://www.celpr.com/wp-content/uploads/2018/05/FB-response-example-300x175.png 300w" sizes="auto, (max-width: 499px) 100vw, 499px" /></p>
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		<title>Three Platforms to Improve Your Online Community Visibility</title>
		<link>https://www.celpr.com/three-platforms-to-improve-your-online-community-visibility/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=three-platforms-to-improve-your-online-community-visibility</link>
		
		<dc:creator><![CDATA[Chelsea Janke]]></dc:creator>
		<pubDate>Fri, 07 Feb 2020 11:30:24 +0000</pubDate>
				<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=766</guid>

					<description><![CDATA[Networking opportunities go beyond attending social events to look for potential clients or customers. While these events work well for many, they can be maximized when accompanied by an online strategy. One of the most underrated uses of online marketing is the ability to create, join and contribute to online conversations for networking. You may already &#8230; <p class="link-more"><a href="https://www.celpr.com/three-platforms-to-improve-your-online-community-visibility/" class="more-link">Continue reading<span class="screen-reader-text"> "Three Platforms to Improve Your Online Community Visibility"</span></a></p>]]></description>
										<content:encoded><![CDATA[<p>Networking opportunities go beyond attending social events to look for potential clients or customers. While these events work well for many, they can be maximized when accompanied by an online strategy.</p>
<p>One of the most underrated uses of online marketing is the ability to create, join and contribute to online conversations for networking. You may already be a part of a social networking group, most likely on LinkedIn.</p>
<p>The <a href="https://blog.socious.com/bid/40350/Is-the-90-9-1-Rule-for-Online-Community-Engagement-Dead-Data">90-9-1 Rule</a> for online community engagement claimed that 90 percent of users were <em>lurkers</em> (observe and don’t contribute), nine percent were <em>commenters</em> (edit or rate content, but not create), and one percent were <em>creators</em>.</p>
<p>Many believe this has changed, but it still makes the point to have the best online community engagement for you and your brand, you should be active in all three roles.</p>
<p>Let’s look at a few simple ways you can start to become more visible in online communities by observing, commenting and creating.</p>
<h2><strong>LinkedIn Content</strong></h2>
<p>LinkedIn has surged to the top of the list for best online B2B tools. One reason is its group capabilities. It’s extremely easy to search for, join, and engage with relevant professional groups in any select region. Groups are a great way to learn from other professionals, comment, engage in conversation, and create conversation. <a href="https://www.celpr.com/how-to-get-the-most-out-of-your-linkedin/">LinkedIn</a> is one of the best platforms to build a strong professional network and develop your personal brand.</p>
<p>LinkedIn also gives its users the ability to publish articles to the site. You can set up your publishing area, and post consistently, sharing your expertise and success. And, you can create conversations.</p>
<h2><strong>Twitter Chats</strong></h2>
<p>One form of online engagement that has been on the rise is Twitter chats. Within Twitter chat, users meet at a pre-determined time to discuss a topic using a hashtag (#). Typically, the host of the chat will ask questions with “Q1, Q2” and prompt answers from those participating. What’s the best part? There are Twitter chats out there for almost every industry you can think up.</p>
<h2><strong>Facebook Groups and Events</strong></h2>
<p>Facebook can be a resourceful tool for business groups and events. In a group, you can share updates, photos, and documents, or message other members to discuss ideas. It’s also a place to set up networking events for members and others they might want to invite within your geographic area and beyond.</p>
<p>&nbsp;</p>
<p>For all social platforms, it is important to share helpful and engaging information. To optimize your online visibility, make sure to tag any people or relevant organizations in your posts and respond to <a href="https://www.celpr.com/responding-to-facebook-comments/">comments</a>.</p>
<p>Whether you simply interact with an online community or create one of your own, it’s an efficient way to support and enhance your marketing, networking, and face-to-face communication.</p>
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		<title>How to Welcome Social Media in Your Business</title>
		<link>https://www.celpr.com/how-to-welcome-social-media-in-your-business/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=how-to-welcome-social-media-in-your-business</link>
		
		<dc:creator><![CDATA[Chelsea Janke]]></dc:creator>
		<pubDate>Mon, 05 May 2014 12:20:00 +0000</pubDate>
				<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=834</guid>

					<description><![CDATA[Some businesses still shy away from social media with the fear of it being too dangerous. The truth is, getting over the fear of social media consequences could be the best thing you can do for your business. Jeanne Meister, a Partner at Future Workplace, shared a great story about this subject on Forbes.com. She &#8230; <p class="link-more"><a href="https://www.celpr.com/how-to-welcome-social-media-in-your-business/" class="more-link">Continue reading<span class="screen-reader-text"> "How to Welcome Social Media in Your Business"</span></a></p>]]></description>
										<content:encoded><![CDATA[<p>Some businesses still shy away from social media with the fear of it being too dangerous. The truth is, getting over the fear of social media consequences could be the best thing you can do for your business.</p>
<p>Jeanne Meister, a Partner at Future Workplace, <a title="Social Media: Moving From Danger To Brand Building Opportunity" href="https://www.forbes.com/sites/jeannemeister/2014/03/26/social-media-moving-from-danger-to-brand-building-opportunity/" target="_blank" rel="noopener noreferrer">shared a great story</a> about this subject on Forbes.com. She talked about MasterCard being fearful of their employees joining social media because of all the confidential information they possess. In 2009, MasterCard’s CEO challenged the company to change to a consumer-focused company and infuse social and digital media into the organization.</p>
<p>Take steps to get past your fear of being present on social media:</p>
<p><strong>Create a company-wide strategy</strong></p>
<p>Get a grasp of what social media will mean for your business and how you want to use it. Include all players in your business to get everyone on the same page and get input on how you should proceed.</p>
<p><strong>Have clear goals and standards before starting</strong></p>
<p>Do you want everyone in your company to share your businesses content on social media? Establish guidelines and define how active you want employees, especially senior executives.</p>
<p><strong>Social media training</strong></p>
<p>It will be important to make sure employees of all ages understand the value and importance of the brand building that comes with using social media. Train them on how to promote the company and share content successfully.</p>
<p><strong>Use employees who already know social media</strong></p>
<p>Identify employees using social media successfully and who have experience in sharing content. It will be crucial to use their expertise and experience to spread knowledge throughout the company and provide support on how to actively create social media content for the business.</p>
<p>Embrace social media and train for success!</p>
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		<title>Taking a Social Approach to Customer Service</title>
		<link>https://www.celpr.com/taking-a-social-approach-to-customer-service/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=taking-a-social-approach-to-customer-service</link>
		
		<dc:creator><![CDATA[Chelsea Janke]]></dc:creator>
		<pubDate>Mon, 03 Mar 2014 13:30:00 +0000</pubDate>
				<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=843</guid>

					<description><![CDATA[What questions did you ask yourself in the past to make sure you were serving your customers well? Chances are, a few of those questions are the same, but the reality is that some should be drastically different. For example: What’s the perception of my business online? How can I continue to engage in conversation &#8230; <p class="link-more"><a href="https://www.celpr.com/taking-a-social-approach-to-customer-service/" class="more-link">Continue reading<span class="screen-reader-text"> "Taking a Social Approach to Customer Service"</span></a></p>]]></description>
										<content:encoded><![CDATA[<p>What questions did you ask yourself in the past to make sure you were serving your customers well? Chances are, a few of those questions are the same, but the reality is that some should be drastically different. For example: What’s the perception of my business online? How can I continue to engage in conversation with my customers when they’re not standing in front of me?</p>
<p>In today’s social media world, customer service has stepped further into the forefront. When a consumer has an opinion or experience to share about your brand, many do not hesitate to share it with everyone, via Facebook, Twitter, and within online reviews.</p>
<p>When businesses first began communicating the services behind their brand through social media channels, customers were pleasantly surprised if they responded to their comments or complaints. Today, customers expect it and businesses are <a title="CVS Brilliantly Encouraged People To Share Its Tobacco Story" href="https://www.forbes.com/sites/carminegallo/2014/02/06/cvs-brilliantly-encouraged-people-to-share-its-tobacco-story/" target="_blank" rel="noopener noreferrer">going public with responsive answers and action.</a></p>
<p>Here are some ways you can improve your customer service experience online:</p>
<ol>
<li><b>Engage with your customers.</b> Use your social media to create engaging content so your audience feels like they are a part of your brand. If a customer feels like their opinion matters, they are more likely to gain loyalty to that brand and keep coming back for more.</li>
<li><b>Provide your customers with a give.</b> Create a coupon they can to show on their mobile device or can print out, link to a great deal on your website, or create a giveaway contest. These simple, yet engaging posts to social media can keep your audience coming back to check your social pages, where they will run into your other content as well.</li>
<li><b>Respond to your customers’ comments and concerns.</b> Whether a post is positive or negative, responding to your customers in a timely and respective manner on social media can even help you keep a disgruntled customer who had a bad experience.</li>
</ol>
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		<title>25 Years of Gratitude</title>
		<link>https://www.celpr.com/25-years-of-gratitude/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=25-years-of-gratitude</link>
		
		<dc:creator><![CDATA[Chelsea Janke]]></dc:creator>
		<pubDate>Tue, 10 Dec 2013 13:58:18 +0000</pubDate>
				<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=850</guid>

					<description><![CDATA[As CEL comes to the end of our 25th year, we look back with gratitude on a quarter of a century of serving our clients with a passionate commitment to the betterment of business, family and the community. From our humble beginnings in a home office with a Mac Plus II computer and no Internet access to &#8230; <p class="link-more"><a href="https://www.celpr.com/25-years-of-gratitude/" class="more-link">Continue reading<span class="screen-reader-text"> "25 Years of Gratitude"</span></a></p>]]></description>
										<content:encoded><![CDATA[<p>As CEL comes to the end of our 25th year, we look back with gratitude on a quarter of a century of serving our clients with a passionate commitment to the betterment of business, family and the community.</p>
<p>From our humble beginnings in a home office with a Mac Plus II computer and no Internet access to a staff of six, laptops, iPads and wireless, we’ve enjoyed the journey. We continue to be proud to help our clients bring their message to the marketplace in a Creative, Effective and Lasting way.</p>
<p>Author Sherokee Isle was our first client in 1988 and together, we increased awareness of the impact of pregnancy and infant loss on mothers, fathers and families. Sherokee has now written 17 books and continues to support families on a national level.</p>
<p>We have branded and rebranded businesses, helped non-profits raise millions, designed websites and marketing materials, secured local and national media coverage and produced a national television special called <i>Faded Photographs – The Faces of Alzheimer’s</i>.</p>
<p>Our passion for making a difference fueled our success with taking Alzheimer’s disease out of the closet and helping the public and the media realize that it strikes young and old and has a devastating impact on families.</p>
<p>We have also helped educate and influence military leaders and politicians to protect service men and women from sexual assault in the military.</p>
<p>As social media opened the door to new marketing opportunities, we greeted it by launching <i>The Social Media Incubator </i>(SMI). SMI gives small to midsize businesses affordable access to communities of prospective buyers and helps them manage the execution of their social media in a way that is relevant, measurable and effective.</p>
<p>CEL continues to help businesses and organizations get their message to markets across the country with strategic public relations, marketing, branding, graphic and web design, media relations and social media.</p>
<p>We look towards the next 25 years with gratitude to each one of you for the role you have played in bringing us to this milestone and we look forward to continuing to serve and celebrate success together!</p>
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		<title>Learn From Your Marketing Mistakes</title>
		<link>https://www.celpr.com/learn-from-your-marketing-mistakes/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=learn-from-your-marketing-mistakes</link>
		
		<dc:creator><![CDATA[Chelsea Janke]]></dc:creator>
		<pubDate>Mon, 04 Nov 2013 14:18:30 +0000</pubDate>
				<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=854</guid>

					<description><![CDATA[As hard as we try, sometimes business owners, managers and marketing directors make marketing mistakes. Sometimes they cost us money and sometimes they cost a piece of our reputation. Is a marketing memory or nightmare popping into your head right now? The important thing is that we acknowledge and learn from the mistakes, so we &#8230; <p class="link-more"><a href="https://www.celpr.com/learn-from-your-marketing-mistakes/" class="more-link">Continue reading<span class="screen-reader-text"> "Learn From Your Marketing Mistakes"</span></a></p>]]></description>
										<content:encoded><![CDATA[<p>As hard as we try, sometimes business owners, managers and marketing directors make marketing mistakes. Sometimes they cost us money and sometimes they cost a piece of our reputation. Is a marketing memory or <i>nightmare</i> popping into your head right now?</p>
<p>The important thing is that we acknowledge and learn from the mistakes, so we don’t make them again. <b>Let’s learn a lesson from a couple of big companies:</b></p>
<p><b>British Airways</b></p>
<p>Social media bit British Airways in the bum this year when a disgruntled customer tweeted “Don’t fly @British_Airways, Their customer service is horrendous,” after the airline lost his father’s suitcase. After 24 hours (first mistake), British Airways replied stating that they only operate between normal business hours and he should go the next step and contact someone in the baggage department (another mistake for an airline that operates around the clock).</p>
<p><b>What “woulda, coulda, shoulda” British Airways done differently?</b></p>
<p>Social media is a critical piece of any marketing plan, but it’s a 24/7 ballgame, so if you’re going to play, you better step up to the plate when your name is called. Had British Airways responded promptly, rather than 24 hours later and not made him take yet another step to the baggage department, the customer would have felt valued and may have tweeted again, this time with a positive comment!</p>
<p><b>Ikea</b></p>
<p>Ikea learned the hard way that sticking to your company values is important. Swedish government officials questioned the retailers commitment to women’s rights after realizing they airbrushed women out of their catalogs in Saudi Arabia. Although they expect women to be covered in public, Saudi Arabia does not prohibit depictions of women in advertising. Ikea later admitted, “Excluding women was a “conflict with the Ikea Group values.”</p>
<p><b>How could Ikea have avoided the controversy?</b></p>
<p>Ikea should have stuck to their core company values, even if it meant investing in an additional photo shoot that featured a woman with a covered head. That decision would have been inclusive, but respectful of the culture and therefore, the Ikea brand.</p>
<p>What is your biggest marketing blunder of 2013 and how will you avoid making the same mistake in 2014?</p>
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		<title>Tell Your Story… Through Social Media</title>
		<link>https://www.celpr.com/tell-your-story-through-social-media/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=tell-your-story-through-social-media</link>
		
		<dc:creator><![CDATA[Chelsea Janke]]></dc:creator>
		<pubDate>Tue, 20 Aug 2013 09:04:34 +0000</pubDate>
				<guid isPermaLink="false">https://www.celpr.com/?post_type=trending&#038;p=869</guid>

					<description><![CDATA[Social Media – or Real Time PR™ – is an essential element to telling your story because it allows you to engage directly with customers and immediately present important information. One of our clients, Collaborative Law Institute of Minnesota (CLI), is doing a particularly impressive job utilizing social media to reach their target market. They &#8230; <p class="link-more"><a href="https://www.celpr.com/tell-your-story-through-social-media/" class="more-link">Continue reading<span class="screen-reader-text"> "Tell Your Story… Through Social Media"</span></a></p>]]></description>
										<content:encoded><![CDATA[<p>Social Media – or Real Time PR<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2122.png" alt="™" class="wp-smiley" style="height: 1em; max-height: 1em;" /> – is an essential element to telling your story because it allows you to engage directly with customers and immediately present important information.</p>
<p>One of our clients, Collaborative Law Institute of Minnesota (CLI), is doing a particularly impressive job utilizing social media to reach their target market. They update their blog weekly with original content and forward blog posts to Facebook and Twitter for heightened interaction.</p>
<p>CLI is conscious of current – or trending – events that are related to their area of expertise and make sure to address these issues in their blog. CLI specializes in divorce law so when Minnesota’s same-sex civil marriage legislation included same-sex divorce, they made sure to blog about this important and relevant topic!</p>
<p>Kudos to CLI for successful Real Time PR<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2122.png" alt="™" class="wp-smiley" style="height: 1em; max-height: 1em;" /> engagement! Social media is a great way to share the story of your experience and services with potential customers.</p>
<p>Do you want to follow CLI’s lead? Here are a few easy ways to make sure your story is shared on social media:</p>
<p>1)   Do you have a blog? Set it up to automatically forward to <a title="Social Media Marketing Agency" href="https://www.facebook.com/celpr" target="_blank" rel="noopener noreferrer">Facebook</a> and <a title="social media agencies" href="https://twitter.com/PRoutloud" target="_blank" rel="noopener noreferrer">Twitter</a>. If you use <a title="word press blog site" href="https://wordpress.org/" target="_blank" rel="noopener noreferrer">Word Press</a>, you can get a social media jet pack that allows you to prepare your social media posts right on the blog posting page. By sharing your blogs on social media, your costumers will be constantly updated on what your company is doing. Make sure your blog posts include a variety of different things (e.g. examples of your skillset, customer spotlights, company personality, discussion of trending topics).</p>
<p>2)   Forward your Facebook to Twitter. Linking your accounts this way will save you time and keep you engaged on multiple platforms. It will also drive traffic to your Facebook page from Twitter. ***If you do this make sure you only forward your blog (see number 1) to Facebook. Otherwise you will tweet the same thing twice. ***</p>
<p>3)   Share company history, successes, and updates on Social Media. When your company wins an award or establishes a new partnership, announce it on social media. Customers want to share in your successes. Don’t be afraid to get personal. Show a glimpse of what office life is like. Celebrating a team member’s birthday? Snap a pic of the celebration and post it! People like pictures – they will bring traffic to your social media sites.  For more traffic, make sure to connect business contacts to your social media sites through your LinkedIn profile.</p>
<p>Follow these steps to maximize the opportunity to share your story with potential clients.</p>
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